Christmas Warehouse Operative

Location: Birmingham

Salary: £23,905 per annum

Employment type: Fixed Term

Department: Client Services

Division: Skylight Birmingham

Hours per week: 35 per week

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis at Christmas is an exciting time of year to join our team as we focus on providing inclusive Christmas activities and support for our guests, all supported by an excellent team of volunteers.

About the role

Birmingham’s Crisis at Christmas has grown from strength to strength throughout the past 7 years of operating. Due to our developments, we are excited to be bringing a new role into the Christmas team.

As a Warehouse Operative you will be responsible for coordinating the warehouse site, including the co-ordination and collection of donations. This role will involve meeting new people, be that donors, volunteers or guests. One day you might spend the day driving round Birmingham collecting donated items (think: Mince Pies, Shower Gel and Face Masks), and the next you might be supervising a team of volunteers who have come to sort and pack at the warehouse. 

There will also be the opportunity to develop your skills, depending on your specific interests and career progression plans – with opportunities to take on leadership roles, work with the UK-wide team and have coaching/mentoring.

About you

To be successful in this role you will be well-organised, have strong communication skills and want to work in a team whose aim is to provide an inclusive Christmas for our guests. 

To ensure the smooth-running of Birmingham’s Crisis at Christmas, you will have good attention to detail and understanding of health and safety procedures.

In this role you will be experienced with the use of Microsoft Office software (word, excel and outlook).

It is a requirement for the role to be able to drive our hire van. Our insurers require that you have a full driving licence, are between the ages of 23-65, and have no more than 3 points on your driving licence.

Our full time hours are 35 per week, however, part-time hours are negotiable, min of 28 hours per week. 

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis

As a member of the team you will have access to a wide range of employee benefits including:
•    Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•    Mandatory pension scheme, with an employer contribution of 8.5% 
•    25 days’ annual leave which increases with service to 28 days 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 1st August 2021 (at 23:59)
Interviews will be held on: Wednesday 11th August

We will be holding an Information event on 13th July @ 6:30pm via Zoom, which will provide you with further information about the role and explain our application and interview process. Please email if you would like to join.
If you have any questions about the role or joining the event, please call Eve on 07790340355.


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help. 
For more information about our work please visit:
To see our work in action please visit:[DS1] 
 Registered Charity Numbers: E&W1082947, SC040094


The closing date for this job has now passed.