Assistant Shop Manager
Shop - Finsbury Park

Location: Shop - Finsbury Park

Salary: £27,401 per annum

Employment type: Permanent

Department: Innovation and Enterprise

Division: Shops from Crisis

Hours per week: 40

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services and contribute to local communities through volunteering opportunities and member involvement to learn skills and interact in a supportive environment. 

About the role
As Assistant Manager (fixed term contract), you will join a diverse and inclusive team in our Finsbury Park shop. You will support the Shop Manager in the day to day running of our fast paced, busy flagship store and Cafe in a vibrant community in the heart of Finsbury Park. You will play a key role in volunteer recruitment and management. Additionally the role is key to running the engine of the shop through processing donations and helping to curate the unique look and feel of the shop. 

About you
To be successful in this role you will have management experience in charity retail or a similar background. Achieving financial targets is fundamental but additionally, we are looking for someone interested in supporting and building relationships within the local community and helping the shop team to provide exemplary and rewarding customer service through our team of volunteers. 

Fashion brand knowledge and awareness of current trends is a must as we cater to a younger crowd and a willingness to learn barista skills in our café to cover sickness, holidays and lunch breaks.

The shop is a faced paced environment so you will need to like that way of working.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.

Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
•    Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
•    Mandatory pension scheme, with an employer contribution of 8.5% 
•    25 days’ annual leave which increases with service to 28 days 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Monday 2nd August 2021 (at 23:59)
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help. 
For more information about our work please visit:
To see our work in action please visit:
 Registered Charity Numbers: E&W1082947, SC040094


The closing date for this job has now passed.