Programme Delivery Manager

Location: London

Salary: £62,500 per annum

Employment type: Fixed Term

Department: Corporate Services

Division: Digital, Data and Technology Transformation

Hours per week: 35

About Crisis 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

About the Role 

As part of our commitment to this, we have embarked on a multi-year, cross-organisational transformation programme with a vision to harness the power of data, digital and technology to help us end homelessness sooner. We are now looking for an experienced and highly collaborative Programme Delivery Manager - with in depth knowledge and experience of current digital project and delivery practice - to ensure the successful delivery of multiple workstreams targeted at making this vision a reality. 

About You 

As our Programme Delivery Manager, you will put your previous experience of large-scale transformation programmes and expert knowledge of digital project and delivery management practice to good use in quickly building a consistent and aligned approach across the departments and teams working on our projects and workstreams, making sure we are always focusing on the right things and having an impact. You will also:  

  • Have excellent communication and stakeholder management skills, which will help you build transparent and trust-based relationships across the organisation and with the Programme Board 

  • Be delivery focused and able to work at pace 

  • Be able to inspire and motivate the wider programme delivery team to operate as a community coming together around shared outcomes 

  • Be able to coach and influence others to help mature our approach to project delivery across the programme 

  • Be able to listen, advise and influence to help shape work and solve problems 

​​​​​​​We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy  
  • Mandatory pension scheme, with an employer contribution of 8.5%  
  • 25 days’ annual leave which increases with service to 28 days  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.  
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.  

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Monday 20th September 2021 (at 23:59) 

Interviews will take place week commencing 27th September.

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and one of our Recruitment team will contact you to discuss how we can help. 

For more information about our work please visit: 

To see our work in action please visit: 

Registered Charity Numbers: E&W1082947, SC040094 


The closing date for this job has now passed.