Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to be joining Crisis Client Services as we work towards our Vision to “End Homelessness” for more of the members we work with. We are a values driven organisation with members at the heart of what we do.
About the role
As an Intensive Case Management Worker, you will work in a psychologically informed way to establish open, trusting and high-quality professional relationships with members. You will work with members who have multiple and complex needs, including but not exclusively, mental and physical health needs, substance misuse difficulties, multiple exclusion and social isolation. You will ensure that each member you work with has a thoughtful and detailed assessment of their needs and that they are supported with a clear plan to end their homelessness. You will hold a holistic view of a member’s journey with us as part of our “one worker, one member” lead working approach.
We are looking for an experienced, skilled and driven person to join the team as a Case worker in the Intensive Case Management team. You will have experience of providing flexible, person-centred support to people. You will be joining a highly experienced, motivated and supportive team seeking to improve the quality of life of people experiencing homelessness in London.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 19th September (at 23:59)
Interviews will be held week commencing 4th October
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email firstname.lastname@example.org and our Recruitment team will contact you to discuss how we can help.
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To see our work in action please visit:
Registered Charity Numbers: E&W1082947, SC040094