Senior Best Practice Officer (Scotland)

Location: Edinburgh

Salary: £40,100 per annum

Employment type: Fixed Term

Department: Policy and External Affairs

Division: Best Practice

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

We have an exciting opportunity to make a difference to those at risk of becoming homeless in Scotland. A new post, based in the Best Practice Team, will show how all public bodies can play their part in preventing homelessness.   

About the role

Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22. As a Senior Best Practice Officer based in Scotland, with a focus on Prevention you will work to identify good prevention practice already happening across sectors, look to see where it isn’t happening and why, and show how services can be designed to ensure that opportunities to intervene early are taken by wider public bodies for those approaching their services.  You’ll work closely with Crisis’ Scottish Policy and Campaigns team as they work to see the Prevention duty embedded in legislation.  

This is a 2 year fixed term contract.

About you

To be successful in this role you will have great networking skills, and be good at making relationships across different sectors. You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.  You’ll have an understanding of the Scottish homelessness system and the current legal framework that underpins it. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.

You’ll be passionate about change and seeing homelessness ended in Scotland with a drive and energy to shape the role to do this.   

We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness. ​​​​​​​

Working at Crisis

As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 31st October 2021  (at 23:59)

Interviews will be held w/c 8th November. 


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.

For more information about our work please visit:

To see our work in action please visit:[DS1]

 Registered Charity Numbers: E&W1082947, SC040094


The closing date for this job has now passed.