Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
Crisis’ Fundraising department is brimming with knowledge, creativity and enthusiasm, evidenced by a significant growth in supporter donations in recent years. But we face key strategic challenges to ensure we continue to scale our investments in a way that enables us to end homelessness for good: whether diversifying income, innovating products or personalising supporter journeys.
The Fundraising Data Lead will employ their expertise across both data and commercial disciplines to articulate and prioritise improvements that can unlock value for both the charity and its supporters. You will ensure that our fundraising strategy and performance is guided by the signal rather than the noise, maximising the potential of our data ecosystem to make smart decisions.
You will help to develop a culture where staff can consistently pose the right questions and feel confident in using the tools and techniques to find the right answers. Acting as the bridge between donor-facing and data functions, you will co-develop sharply-honed use cases and manage analysis projects to fruition.
Additionally, you will have the opportunity to influence organisation-wide change projects as part of our Digital, Data and Technology Transformation Programme, bringing your skill-set to bear on key supporter experience initiatives.
Please note that partial remote working from within the UK may be available for this role but there will be a requirement for regular work from London.
You will be an expert communicator and facilitator, able to tell stories through data and bridge the experience of technical and non-technical colleagues towards shared outcomes. Your ability to refine complex ideas down into practical actions will help to drive adoption of new approaches and ways of working. Your curiousity allows you to join the dots across a range of disciplines, bringing a flexible approach to solving problems with others.
Your technical knowledge will include data management, security and quality. You will enjoy staying on top of trends, spotting emerging opportunities and challenges to our data model to futureproof our analysis capabilities.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 16th Jan 2022 (at 23:59)
Interviews will be held on 24th Jan
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email firstname.lastname@example.org and our Recruitment team will contact you to discuss how we can help.
For more information about our work please visit:
To see our work in action please visit:
Registered Charity Numbers: E&W1082947, SC040094