Project Coordinator
South Wales

Location: South Wales

Salary: £19,200 per annum (£28,000 FTE)

Employment type: Fixed Term

Department: Policy and External Affairs

Division: Policy and Campaigns

Hours per week: 24 hours per week

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.​​​​​​​

As we approach the first-year anniversary of the Senedd elections with political parties agreeing deals and a Welsh Government ending homelessness plan in place, this is an exciting time to join the Policy and Campaigns team at Crisis. The team works across GB and in each of the three nations to ensure individual policy solutions and plans to end homelessness are adopted and delivered by governments and public services.

Contract: 12 months fixed term

Hours: 24 hours per week

Location: Swansea/Cardiff Bay  

About the role

As a Project Coordinator (known internally as External Affairs Coordinator) you will help coordinate the Expert Review Panel, convened by Crisis for the Welsh Government. The panel will identify what changes are needed to the law in Wales to prevent homelessness more effectively across public services and make sure people who are homeless can be rapidly rehoused. In this role you’ll play a key role supporting the panel’s work, including administering its work, managing stakeholders, and arranging meetings and consultation events. You’ll work closely with the Senior Policy & Public Affairs Officer (Wales Legal Review) who manages this post.

You’ll work closely with a range of different people, including policymakers and politicians, client services staff and service users, organisations interested in housing and ending homelessness, and people with expertise in what works to end homelessness.

The role is part-time and fixed term, and is funded by a Welsh Government grant. The successful applicant will be able to agree working hours in line with Crisis’ hybrid working approaches, home-working policy, and the needs of the Expert Review Panel’s workplan. At present our external affairs team in south Wales spends approximately one day per week together at our South Wales Skylight (located in Swansea) and our external affairs office (in Cardiff Bay). It is anticipated that a large amount of the panel’s work will take place online due to panel members being based in different geographic areas.

About you

You will have:

  1. Experience supporting administrative processes and the ability to develop and manage administrative processes
  2. Strong organisational skills to prioritise workload and manage time and resources.
  3. Ability to work as part of a team, sharing information, problem-solving and contributing to projects.
  4. Able to represent Crisis to external organisations and individuals.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 
  • Pension scheme with an employer contribution of 8.5% 
  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 
  • Enhanced maternity, paternity, shared parental, and adoption pay 
  • Flexible working around the core hours 10am-4pm 
  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. ​​​​​​​

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 22nd May (at 23:59) 

Interviews will be held on Monday 30th May


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit: ​​​​​​​

To see our work in action please visit:[DS1]  

Registered Charity Numbers: E&W1082947, SC040094


The closing date for this job has now passed.