Progression Coach

Location: Edinburgh

Salary: £33,837 per annum

Employment type: Fixed Term

Department: Client Services

Division: Skylight Edinburgh

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

An exciting opportunity has arisen to join the Progression Team at our Edinburgh Skylight as Progression Coach.

About the role

As Progression Coach, you will join an experienced, dynamic team dedicated to ending homelessness for the people we work with. Working in collaboration with partnering agencies, Progression Coaches work closely with members to provide information, guidance, and provide short interventions and coaching to prevent, improve and end their homelessness.

This is a fixed term role for 18 months.

About you

The successful candidate will

  • be passionate and dedicated about ending homelessness
  • have a good knowledge of Scottish housing and homelessness legislation
  • have a good knowledge of issues affecting homeless people, including housing, welfare issues, substance misuse, offending behaviour and social isolation
  • have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
  • skills and experience in partnership working and networking
  • be flexible and adaptable to change
  • be a strong team player, able to use their own initiative and reflect on their own practice

You may have previous experience in support work in the public sector or third sector with a focus on supporting marginalised people groups.​​​​​​​

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

​​​​​​​How to Apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 15th May (at 23:59)

Interviews will be held on the 24th/25th May.


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit:

To see our work in action please visit:


The closing date for this job has now passed.