Communications Planning Manager

Location: London

Salary: £47,918 per annum

Employment type: Fixed Term

Department: Policy and External Affairs

Division: Marketing and Communications

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Join our fantastic Marketing and Communications team. This role provides a unique opportunity to work with teams across Crisis and shape how we engage our audiences.

Contract: 12 months – maternity cover 

Location: London with option to work from home 3-4 days a week 

About the role 

As Communications Planning Manager, you will lead Crisis’ communication planning approach and play a key role in influencing what we speak to our audiences about and when. We now have some well-established processes in place to help us plan – it’s your job to ensure our marketing and communications have maximum impact and translate in to an excellent experience for our key audiences. 

About you 

To be successful in this role you will have significant experience in marketing and communications and a strong understanding of channels and disciplines across the communications mix. You’ll be a strategic thinker and will champion an audience-first approach to planning. Your organised and collaborative approach will help you to really succeed in this role. 

You may have experience in; Communications, Marketing, PR, Digital Marketing – ideally with experience working across different disciplines and channels. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 26th June (at 23:59) 

Interviews will be held w/c 4th July 


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers: E&W1082947, SC040094 


The closing date for this job has now passed.