Location: London

Salary: £27,347 per annum

Employment type: Permanent

Department: Client Services

Division: London-wide Services

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join the Housing First team, a new service for Crisis which offers open-ended, flexible and intensive support to people who are face multiple disadvantages.

About the role

As Christmas Case Management Team Administrator, you will support the team by providing efficient and effective administration and co-ordination of support to the Housing First team and members.

This role is based in our London head office with the option to work from home up to 2 days per week. 

About you

To be successful in this role you will have experience of providing administrative support including general office duties and maintaining accurate records. The ability to deal tactfully, calmly and effectively with a wide range of people, and good working knowledge of Microsoft Office 365, with proficiency in Microsoft Excel in particular.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 17th July (at 23:59) ​​​​​​​

​​​​​​​Interviews to be held on Tuesday 2nd August 2022


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  


For more information about our work please visit: 


To see our work in action please visit:

Registered Charity Numbers: E&W1082947, SC040094