Location: Oxford

Salary: £12,923 per year (£25,846 per year full time equivalent)

Employment type: Fixed Term

Department: Client Services

Division: Skylight Oxford

Hours per week: 17.5

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. It offers one to one coaching support from a team of coaches who can work with people around their housing needs and anything else that will support them to end their homelessness such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical, creative and vocational workshops and accredited learning opportunities. The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

Salary: £12,923 per year (£25,846 per year full time equivalent)

Contract: Fixed term position until end of Dec 2022 

Hours: 17.5 hours, required to be worked over 3 or 4 days, to include mornings. Service opening hours are 9-5 

Location: Oxford Skylight, The Old Fire Station, 40 George St, Oxford 

​​​​​​​About the role 

As Administrator you will carry out administration, customer service and housekeeping functions relating to our Skylight service. You will be part of a team that supports people who are homeless in Oxfordshire. This post is being offered as a temporary position because we are in a period of change and will soon be changing the structure of our services.  

About you 

To be successful in this role you will have/be – 

  1. Experience of providing administrative support including general office duties and maintaining accurate records 

  1. Experience of providing customer service, with a commitment to deliver the highest standard of customer care 

  1. Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload 

  1. Ability to use own initiative to contribute to the effective running of the service and to work flexibly as part of a team 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 3rd July at 23:59 

Interviews will be held on Friday 15th July  


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers: E&W1082947, SC040094