Digital Content and SEO Officer

Location: London

Salary: £36,404 per annum

Employment type: Permanent

Department: Policy and External Affairs

Division: Marketing and Communications

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is recruiting for a Digital Content and SEO Officer to join our high performing, insight-driven digital marketing team.

About the role

As Digital Content and SEO Officer, you will create innovative, engaging digital content aiming to drive forward Crisis’ digital platforms – based on SEO and analytics insights and best practice principles. You will play a key role in maintaining and developing top-level content across the Crisis website. You will work with teams across the charity, including Fundraising and Enterprise, to help build their SEO strategies.

About you

To be successful in this role you will be passionate about digital content and well-versed in SEO principles. You will have a thorough understanding of how to apply these principles to the creation of engaging, impactful digital content that meets and fulfils business objectives. You will support teams across the organisation in the delivery of effective and integrated strategies and activity which drive our mission to end homelessness.

You may have experience in: digital content creation, SEO including on-page and off-page and general best practice, using a CMS.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date:  7 August (at 23:59)

Interviews will be held on 15 and 16 August


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.

For more information about our work please visit:

To see our work in action please visit:

 Registered Charity Numbers: E&W1082947, SC040094


The closing date for this job has now passed.