Head of Data and Insight

Location: London

Salary: £76,500 per annum

Employment type: Permanent

Department: Corporate Services

Division: Digital, Data and Technology Transformation

Hours per week: 35

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role 

We’re changing the way we think about data, embarking on a transformational journey to maximise its potential to end homelessness. This ambition is coming together in a bold new data strategy and we are seeking leadership of this strategy, through establishing a Head of Data & Insight role to make sure that Crisis is equipped to fully harness the value of data both now and into the future. This is a high-profile role and an opportunity to make a long lasting impact.  

This is a permanent role based in London, you will be required to work from the London office one day per week / two days per fortnight.

About you 

You will be an excellent leader of people, strategy, thinking, and delivery. You will understand and be able to explain to others how we can use data and insight to maximise and describe our impact in our mission, with the people we work with, and with our supporters.  

You’ll be a problem solver and creator of pragmatic and scalable data and insight solutions, with experience of implementing a modern data architecture and data management frameworks that deliver impact.  

You’ll be inspired by our mission, and your approach will reflect our values and our commitment to inclusion, diversity and equality.  

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 14th August 2022 (at 23:59) 


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit: 


To see our work in action please visit: 




Registered Charity Numbers: E&W1082947, SC040094 



The closing date for this job has now passed.