Progression Coach

Location: Brent

Salary: £39,323 per annum

Employment type: Fixed Term

Department: Client Services

Division: Skylight Brent

Hours per week: 35 per week

About us 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Brent is a building based service that also conducts some outreach work in the community. We work with people who are homeless or at risk of losing their home, and our aim is to end homelessness for all those who we support. Our services include progression and housing support, a wellbeing and mental health offer, arts and engagement activities, learning, and employment support. Crisis Brent works in a psychologically informed environment, and both reflection and learning is important to us as a team. This is an exciting time to join the team as we are moving to a new building in October 2021 and so there will be opportunities to get involved in shaping our offer to members. 

About the role
As Progression Coach, you will be supporting members to overcome any barriers they face in achieving their goals and ending their homelessness. This role requires creativity, skilled delivery of psycho-social interventions and a passion for working with those who face multiple disadvantages in society. 

This is a fixed term role until December 2022. 

About you
To be successful in this role you will have proven experience and skills in the following areas:
•    Engaging and working with adults experiencing multiple disadvantage 
•    Supporting people to end their homelessness and achieve their goals 
•    Offering psycho-social interventions to a high standard
•    Being creative in your interventions and member (client) work
•    Member/client involvement and member/client-led support planning 
•    Working in a multiple disciplinary team or/and joint working with other services to deliver the highest possible level of support to the people you work with.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 21 August 2022 (at 23:59) 


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment team will contact you to discuss how we can help.  

For more information about our work please visit: 

To see our work in action please visit:  

Registered Charity Numbers: E&W1082947, SC040094